Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Here at Chessington World of Adventures we are recruiting for a Housekeeping Supervisor to join our Hotel team!

As a Housekeeping Supervisor, you will be responsible for ensuring hotel rooms meet the highest standards of cleanliness and presentation. You will oversee room inspections, ensuring everything is ready for guest check-ins while maintaining efficiency in labour and consumable usage. You will provide support, guidance, and training to the Housekeeping team, helping them perform at their best and encouraging their development.

In addition, you will assist the Head Housekeeper with managing inventory, including purchasing, delivery, storage, and distribution of supplies. You will respond to guest requests and concerns promptly, ensuring a positive experience. Effective communication is essential, as you will collaborate with other departments to streamline operations and enhance the overall guest experience. You will also report any staffing or room-related issues to Housekeeping management for timely resolution.

• Experienced Housekeeper (Room Attendant) with strong communication skills, capable of motivating and inspiring a diverse team in a fast-paced environment.
• Strong attention to detail and a passion for maintaining high standards of cleanliness.
• Excellent communication skills with the ability to interact effectively with both guests and staff at all levels.
• Proven ability to address and resolve issues promptly while maintaining guest satisfaction.
• At least 7 months of experience in hotel bedroom cleaning.
• Experience in hotel or resort environments is desirable but not essential.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Demonstrates leadership by setting a positive example and maintaining high standards with keen attention to detail.

• A competitive annual salary
• 28 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…