Merlin Entertainments

Cleaning Assistant

Location (Country-County-City) UK-North Yorkshire-York
Job ID
2025-9666
Employment Type
Guaranteed Hours (MGH)
Offer/Contract Type
No End Date
Location Name
York Dungeon

What you'll bring to the team

York Dungeon are currently on the lookout for a Cleaning Assistant. The cleaning and displays team are a vital ingredient in the guest experience. Therefore, we’re looking for someone who strives for the best and isn't afraid to get stuck in!

You’ll be responsible for ensuring that the attraction is litter free, clean, hygienic, and presentable for guests. In addition to all attraction spaces, you’ll clean staff areas and the visitor and staff toilets daily, as well as assisting with costume laundry. As you’ll be out and about in the attraction, you’ll also have contact with our guests so you’ll be answering questions and doing all you can to help our visitors have an amazing experience. Finally, on some days you will also open the building and turn on our Dungeon shows in readiness for our next victims arriving, along with some periodic facilities checks.

This is a permanent role, with shifts predominantly at weekends and the potential for additional shifts during the week. The hours will usually be 2 x 4-hour shifts from 06:30 to 10:30. Flexibility is important, as shifts may also include weekends and bank holidays.

Does this sound like it could be you? The cell doors are open and ready to welcome you…

Qualifications & Experience

  • Someone that works to a high standard and has great attention to detail
  • Comfortable handling cleaning products (training is given though)
  • Able to work independently and use initiative
  • Cleaning and laundry experience is also preferable, but not essential

Benefits

Alongside a truly unique working environment we can also offer,

  • Monthly Bonus based on guest satisfaction
  • 25% discount in our retail shops and restaurants and 40% off LEGO online
  • Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
  • Enjoy the Ride Pass - giving you and 5 others a Merlin Annual Pass (Gold edition)
  • Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

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Pay Range

GBP £12.31/Hr.

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